	N°:	##ticket.id##
	Status:	##ticket.status##

Solicitação: ##ticket.title##
##ticket.content##

##IFticket.storestatus=5##

Solução: ##ticket.solution.description##
##lang.ticket.solvedate## : ##ticket.solvedate##	Aprovar solução >>

##lang.ticket.autoclosewarning## ##ENDIFticket.storestatus## ##FOREACHfollowups##

Acompanhamento: [##followup.date##] - ##followup.description##
##lang.followup.isprivate## :	##followup.isprivate##
##lang.followup.author## :	##followup.author##

##ENDFOREACHfollowups## ##FOREACHtasks##

Tarefa: [##task.date##] - ##task.description##
##lang.task.isprivate## :	##task.isprivate##	##lang.task.time## :	##task.time##
##lang.task.author## :	##task.author##	##lang.task.category## :	##task.category##

##ENDFOREACHtasks##

Solicitado por: ##ticket.authors## Data de Abertura: ##ticket.creationdate## Data de Fechamento: ##IFticket.closedate## ##ticket.closedate## ##ENDIFticket.closedate## ##ELSEticket.closedate## ------ ##ENDELSEticket.closedate## ##IFticket.numberoffollowups## N° de acompanhamentos: ##ticket.numberoffollowups## ##ENDIFticket.numberoffollowups## ##ELSEticket.numberoffollowups## N° de acompanhamentos: 0 ##ENDELSEticket.numberoffollowups## ##IFticket.numberoftasks## N° de tarefas: ##ticket.numberoftasks## ##ENDIFticket.numberoftasks## ##ELSEticket.numberoftasks## N° de tarefas: 0 ##ENDELSEticket.numberoftasks##

Origem: ##ticket.requesttype## Categoria: ##IFticket.category## ##ticket.category## ##ENDIFticket.category## ##ELSEticket.category## ##lang.ticket.nocategoryassigned## ##ENDELSEticket.category## Urgência: ##ticket.urgency## Impacto: ##ticket.impact## Prioridade: ##ticket.priority## Visualizar chamado online »